Wayne Lipton's Blog

Monetizing Relationships via Concierge Medicine in Large Groups

Posted by Wayne Lipton

Although the full concierge model is the original concierge model, it has become increasingly apparent that it is not the model that is compatible with larger groups. On the other hand, the characteristics of the hybrid model allow it to be seamlessly integrated with a group practice.

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How Concierge Medicine Can Add Value in Your Long-Term Practice Strategy

Posted by Wayne Lipton

Retiring, merging or selling may be a future you see for your practice. A concierge model is something that can be considered no matter which of these options you envision for your practice's future.

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Concierge Medicine: Across the Country

Posted by Wayne Lipton

Concierge medicine is no longer confined to the major cities of the country. Due to the changes in supply and demand - on both the patient and physician side - concierge medicine in Middle America has become a reality.

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The Value of Concierge Medicine

Posted by Wayne Lipton

It is crucial to the success of a concierge practice that the physician is appropriately compensated and the patient values the services that they are receiving, equally.

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Why Successful Practices Choose Concierge Firms

Posted by Wayne Lipton

Is it possible for a doctor to introduce a concierge program to his or her practice on their own, without the help of an outside concierge firm?

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Concierge Medicine Is Not Like Portrayal on TV

Posted by Wayne Lipton

Periodically, my practice receives calls from people in different parts of the country asking for an odd service. They are looking for a concierge doctor to see them for a single visit, usually at a hotel in the middle of the night, and they want the doctor to come immediately.  We have to explain to them that we do not offer a call-in, nationwide, visiting doctor service.  I've often wondered what made them think that was concierge care. And then it dawned on me: "Royal Pains," the television show on the USA network about a "concierge doctor" who practices in the ritzy Hamptons beach area of New York state. Our callers must think "concierge care" is what they see on TV.

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Patients Embrace Hybrid Concierge Medicine

Posted by Wayne Lipton

It's no surprise that more and more physicians are turning to concierge practice models, particularly hybrid models.  But did you know that more patients are joining concierge programs than ever before? We work with large- and small-physician practices from coast to coast, and in the last few months, we can say definitively that the tide has turned — concierge medicine is booming.  If you understand the reasons why patients, doctors, and even physician groups are joining, it can help you to decide if a concierge model could work in your practice.

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Key Differences between Direct Pay Practices and Concierge Practices

Posted by Wayne Lipton

Recent articles on “direct pay" medical practices have been generating considerable interest of late.  While some writers erroneously refer to it as “concierge care,” I believe that they are missing critical differences between the two. In addition, both models have different strengths and weaknesses that are important, but may not always be readily apparent.

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Using Concierge Medicine to Add Value at Retirement, Sales, or Mergers

Posted by Wayne Lipton

For the past few decades, physicians have gradually moved away from entrepreneurship (ownership and self-employment) and toward employment (working for a large group or corporation without ownership or partnership). There are many reasons for this evolution. 

However, the driving force is that the benefits of ownership have been eroded over time while the burdens of owning a practice have grown. The downward pressure on practice revenue shows no signs of abatement. The future does not bode well for Medicare or commercial reimbursements as the competitive environment grows.

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Now is the Best Time to Start a Concierge Program in Your Practice

Posted by Wayne Lipton

Recently, my staff and I hosted a patient meeting to talk about the start of our client physician’s new hybrid concierge program.  The physician explained to his patients that he is under significant stress in today’s healthcare environment and that he simply can’t continue to deliver the level of service that he has been delivering without some changes.  

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